Privacy Policy

Last Updated: April 27, 2026

Vital Glow Men’s and Women’s Health (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at https://vitalglowllc.com or contact us.

By using our website, you agree to the terms of this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company,” “We,” “Us,” or “Our”) refers to Vital Glow Men’s and Women’s Health.
Cookies are small files placed on Your device by a website, containing details of Your browsing history on that website among its many uses.
Country refers to: South Carolina, United States.
Device means any device that can access the Service, such as a computer, cell phone, or digital tablet.
Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company to facilitate, provide, or improve the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Website refers to Vital Glow Men’s and Women’s Health, accessible from https://vitalglowllc.com/.
You means the individual accessing or using the Service.

Information We Collect

We may collect the following personal information when you fill out a form, schedule an appointment, or contact us through our website:

Full name
Email address
Phone number
Message content
Usage data (IP address, browser type, pages visited, time and date of visit, device identifiers)

Usage Data is collected automatically when using the Service and may include browser type, browser version, pages of our Service that You visit, time and date of Your visit, time spent on pages, and other diagnostic data.

How We Use Your Information

We use your information to:

Respond to inquiries and messages submitted through our website
Schedule and manage appointments
Provide updates related to your care and services
Send communications you have consented to receive
Monitor and analyze usage of our Service
Improve our website and services
Comply with legal obligations

Text Message (SMS) Communication

By providing your phone number and checking the SMS consent checkbox on our contact form, you agree to receive text messages from Vital Glow Men’s and Women’s Health related to appointments, services, and updates.

Message and data rates may apply.
Message frequency may vary.
Reply STOP at any time to opt out of text messages.
Reply HELP for assistance, or contact us directly at 803-883-2345.

Vital Glow Men’s and Women’s Health will never share, sell, rent, or trade your mobile phone number, SMS opt-in consent, or any text message communication data with third parties, affiliates, or business partners for any purpose, including marketing.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

For full SMS terms, visit our Terms and Conditions at https://vitalglowllc.com/terms-and-conditions.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted vendors who assist us in operating our website or conducting our business (such as analytics providers), solely as necessary to perform those services. These vendors are contractually required to keep your information confidential and may not use it for their own purposes.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request from a government or public authority (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

We do not share your personal information, phone number, or SMS opt-in data with affiliates or business partners for marketing, promotional, or any other commercial purposes.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. The technologies we use may include:

Necessary / Essential Cookies (Session Cookies): Required to provide you with services available through the Website and to authenticate users. Without these, services cannot be provided.
Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): Identify if users have accepted the use of cookies on the Website.
Functionality Cookies (Persistent Cookies): Allow us to remember choices you make when using the Website, such as login details or language preferences.

Where required by law, we use non-essential cookies only with your consent. You can withdraw or change your consent at any time through your browser or device settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law:

User Accounts: Retained for the duration of your account relationship plus up to 24 months after account closure.
Support tickets and correspondence: Up to 24 months from ticket closure.
Website analytics data: Up to 24 months from the date of collection.
Server logs: Up to 24 months for security monitoring purposes.

When retention periods expire, we securely delete or anonymize Personal Data. Residual copies may remain in encrypted backups for a limited period and are not restored except for security, disaster recovery, or legal compliance purposes.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at the information below.

Security of Your Personal Data

The security of your Personal Data is important to us. While we strive to use commercially reasonable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us and we will promptly delete it.

Links to Other Websites

Our Service may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Vital Glow Men’s and Women’s Health

1494 Lake Murray Blvd, Suite A Columbia, SC
Phone: 803-883-2345
Website: https://vitalglowllc.com